Cookies Policy

1. Introduction

This policy explains what cookies (including third party cookies) we use on the 1st Line Defence website and how you can change or withdraw your consent to cookies.

By accessing and using our website, you are agreeing to the terms of this policy and our Privacy Policy.

2. What are cookies?

Cookies are small text files of letters and numbers that a website puts on your computer or other electronic devices.

Cookies are designed to assist a computer or device to remember something you have done within that website e.g. recognise if you have visited our website before or a specific page you visited for example – and they are mainly used to improve your user experience.

3. Why does 1st Line Defence use cookies?

This page describes what information cookies gather, how we use it and why we sometimes need to store these cookies.

Like most other websites, we use cookies to distinguish you from other visitors and allow you to navigate between pages more efficiently. The use of cookies enables certain functionality to work correctly, analyses user interaction and generally improves your browsing experience.

To make full use of the website, cookies need to be enabled on your web browser. If you reject or disable cookies, you may experience reduced functionality or certain features may not work.

If you choose not to allow cookies or if you change your cookie preferences, you will still be able to browse the website but your experience may not be as beneficial compared to having cookies enabled.

For more information, see ‘How do I change my cookie preferences’ below.

4. When does 1st Line Defence use cookies?

We use cookies for a variety of reasons which we have detailed below, and a cookie declaration will be stored as soon as you visit our website (the same as most other websites) – unless you have adjusted your browser settings to limit the use of cookies.

Please be aware that not all cookies used on our website are set by us. We work with third party services who may also set cookies on our website, for example: Google, YouTube, Facebook, LinkedIn and Twitter – and they are responsible for the cookies they set on our website.

If you want further information, please visit the website for the relevant third party service below.

5. What cookies do 1st Line Defence use?

The cookies used on our website are stored in the following categories:

Necessary – These cookies help make this website usable by enabling basic functions like page navigation and access to secure areas of the website. Without these cookies, the website would not function properly.
Statistics – These cookies help website owners understand how visitors interact with the website by collecting and reporting information anonymously in order to determine how well the site is performing, and how it can be improved.
Marketing – These cookies are used to display ads that are more relevant and engaging for the individual user. They are also used to monitor the number of times you see an advert and help advertisers measure the effectiveness of an advertising campaign. These cookies remember that you have visited a website and this information may be shared with other third party advertisers.

5.1 Description of 1st Line Defence cookies

Cookie policy cookie – (CookieConsent) This cookie remembers that you have viewed and accepted our cookie policy notice.

5.2 Description of Third Party cookies

The website also uses cookies provided by some trusted third parties, full details can be found below:

Google Analytics – is one of the most widespread and trusted analytic solutions available. This cookie collects information about how customers are using our site to help us improve customer experience. For more information visit: https://policies.google.com/technologies/cookies

Google Ads – is a paid advertising platform which tracks performance of our advertising campaigns. For more information visit: https://policies.google.com/technologies/ads

Microsoft Bing Ads – is a paid advertising platform which tracks performance of advertising campaigns. For more information visit: https://privacy.microsoft.com/en-us/privacystatement

LinkedIn – is used to share posts, update vacancies and track performance of advertising campaigns. For more information visit: https://www.linkedin.com/legal/cookie-policy

Facebook – is used to allow visitors to stay in touch via social media, share links / stories and track performance of advertising campaigns. For more information visit: https://www.facebook.com/policies/cookies/

Instagram – is used to allow visitors to stay in touch via social media, share links / stories and track performance of advertising campaigns. For more information visit: https://www.instagram.com/legal/cookies/

X (formerly Twitter) – is used to allow visitors to stay in touch via social media, share links and track performance of advertising campaigns. For more information visit: https://help.twitter.com/en/rules-and-policies/twitter-cookies and https://business.twitter.com/en/help/ads-policies.html

YouTube – is used to allow visitors to view and share video content and track performance of advertising campaigns. For more information visit: https://policies.google.com/technologies/cookies

Hotjar – is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For more information visit: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information

Tawk.to – provides functionality for our live-chat service, for more information visit: https://www.tawk.to/privacy-policy/

6. How do I change my cookie settings?

You may also decide not to accept cookies by altering the settings on your web browser. Your web browsers ‘help’ menu should tell you how to block cookies or change your cookie settings.

For more information about how to do this, visit: https://allaboutcookies.org/

For more information about cookies, visit: https://ico.org.uk/your-data-matters/online/cookies/

To opt out of being tracked by Google Analytics across all websites, visit: https://tools.google.com/dlpage/gaoptout

7. Changes to this policy

We may update this policy from time to time and will post any changes on our website. You should check back occasionally and read the cookie policy again.

This policy was last updated on 20th March 2024.