About us#
Job Overview#
Responsibilities#
- Dealing with new incoming project enquiries, understanding the client’s requirements and offering a high level of consultancy to suit their needs.
- Identifying the client’s needs and matching them with the appropriate services the company offer to suit the client’s project.
- Recording and maintaining project information within the CRM system and ensure it is up to date at all times.
- Generation of client quotations for a variety of services using a bespoke CRM system.
- Carryout follow ups calls post quotation within appropriate timescales as outlined in department processes.
- Build rapport with key decision makers and develop and maintain long term working relationships.
- Act as the primary point of contact for portfolio of projects from enquiry stage to post sale commercial completion.
- Managing the client’s expectations and navigating the client from enquiry stage, through quotation, agreement and sale, and finally to completion.
- Carry out contract reviews and negotiations from issue to completion.
- Maintain awareness of department revenue targets and ensure contribution to achieving revenue goals.
- Attend department meetings and contribute to department objectives and opportunity for improvement.
- Arranging client meetings and conference calls for senior technical team members to attend (with opportunity to attend as the role progresses).
- Undertake continual training for consultancy and technical industry knowledge.
- Conduct all duties in compliance with the company values and standards at all times.
- Strong use of initiative with a problem solving and proactive approach.
Working hours, Salary & Benefits#
- Hours: Full-time (Office Based – 40 hours per week – 9:00am to 5:00pm).
- Salary range: £25,000 – £28,000.
- Benefits: Gym membership, annual discretionary bonus and birthday day off.
How to Apply#
info@1stlinedefence.co.uk1st Line Defence is an equal opportunities employer and welcome applications from all suitably qualified persons.
